02 / PROFIT CONTROL
Sales are up.
Profit is not.
Profit leaks through small lines: an extra shift, a standing discount, an expense nobody questions. An operator reads a P&L location by location and line by line.
Signs you may recognize
- Labor hours follow the schedule, not the traffic.
- Managers do not see their own P&L.
- Discounts and write-offs have no limit or owner.
- One location’s costs are far from another’s and nobody knows why.
- You see the numbers monthly, after it is too late to act.
What we look at
- The P&L, by location.
- Labor productivity and scheduling against demand.
- Controllable expenses, line by line.
- Pricing and discount practices.
- How managers own and review their numbers.
Five questions show where your operation is least consistent.
Take the Business CheckRelevant career experience
At Pearle Vision, Patrick built store-level accountability for revenue, labor and expenses across 10 franchise locations; portfolio EBITDA grew 30% year over year. Since 2019 he has run quarterly reviews of P&L, labor, pricing, marketing and merchandising for the owner of Fresh Wax Center. Read the case study.
Source: Patrick Gibson’s 2026 résumé. Career-reported outcomes, not guarantees or results from a LuxeVista engagement.
View career result contextStart with a fixed-fee Performance Diagnostic
A 30-day engagement, remote or on-site: leadership interview, review of your numbers, written findings and a prioritized 90-day plan. Fixed fee, scoped to your business and confirmed in a written proposal. Payment plans available. See how engagements work.
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