PEOPLE · HUMAN RESOURCES
Nobody trained you
to be the HR department.
Performance problems, the conversation you keep putting off, and good people handing in their notice all end up on your desk. Each one takes time away from patients.
Signs you may recognize
- Performance problems go unaddressed until someone quits.
- You are not sure how to write or run a performance improvement plan.
- New hires learn by shadowing whoever is on shift.
- Training happened once, at hiring.
- Good people leave and you find out why too late.
How I help
- I listen first, to you and to your manager.
- I provide training to improve employee performance.
- I assist with performance improvement plans.
- I work with you to reduce turnover.
- For teams, my Workplace Conversations and Accountability program is available in English and Spanish.
What you get
- Training for your team.
- Help with performance improvement plans when you need one.
- A plan to keep your good people.
I advise on people practices. I do not give legal advice. Employment law questions need a qualified employment attorney.
Why work with me
I am an ABO-certified optician. For 20+ years I led optical teams with Luxottica, LensCrafters and Pearle Vision. You work with me directly, remote by video or on site in your practice.
Tell me what is wearing you down.
Book a Discovery Call ↗A free 30-minute call on Zoom. No obligation. I cannot promise results, because your team does the work. Related: OD staffing · Training and turnover · Back to the home page