Patrick has a strong record of results and building high performance teams. I would characterize Patrick’s leadership mentality with the mantra, “If better is possible, good is not enough.”
FOCUSED ENGAGEMENT · FIXED FEE
Managed Vision Care Retention
“EyeMed and VSP patients walk out and use their benefits at a chain.”
This is one of eleven single-problem engagements. One problem, one deliverable, one number we watch. Priced reasonably for your practice and agreed with you in writing before we start. How fees are set →
- The problem
- Insured patients take the prescription to a chain.
- You get
- An in-network conversation your team can say, and a benefit-use routine.
- We measure
- Managed vision care capture and second-pair rate.
What I look at first
The in-network conversation happens in the ten seconds after the exam. Most teams say “your plan covers an exam and a pair.” The teams that keep insured patients say what the benefit buys in this practice today, in dollars, before the patient has a reason to look elsewhere. I build that sentence with your opticians from your top two plans, then we measure managed-care capture weekly.
What a fix is worth. If 40% of your exam patients are on a vision plan and you keep ten more of every hundred of them, that is roughly $40,000 a year at 300 exams a month and a $280 average sale.Illustration only, using 300 exams a month and a $280 average eyewear sale. Run your own numbers in the Capture Rate Calculator or Value Calculator.
How the engagement runs
Week 1: a 20-minute call, then your reports. Weeks 2–3: I work the problem with you and your team, remote by phone or video, or on site. Week 4: the deliverable above, in writing, with the number we watch and who owns it. Then you run it, with monthly advisory if you want me beside you.
Other problems owners bring me
LuxeVista Advisory Group provides business advisory services only. Results described were achieved in an operating role or in client engagements and depend on each practice’s execution; they are not a guarantee of future results.